CalmSettlement

Refund Policy

Last updated: April 1, 2023

Your Satisfaction is Our Priority

At CalmSettlement, we take pride in the quality of our handcrafted pizzas and the service we provide. We understand that sometimes things may not go as planned, and we're dedicated to ensuring your satisfaction. If for any reason you are not entirely satisfied with your purchase, our refund policy is outlined below.

Cancellation Policy

If you need to cancel your order, please contact us immediately at +1 310-471-4700. Orders can be canceled up to 10 minutes after being placed without incurring any charges. After this window, we may have already started preparing your order, and cancellations will not be accepted.

Quality Issues

If your order arrives and you find it unsatisfactory in terms of quality or accuracy, please contact us within 2 hours of receipt. You may be asked to provide photographic evidence and a description of the issue. If your complaint is justified, we will offer an appropriate resolution, which may include a replacement or a refund to the original payment method. Please note that refund decisions are made at our discretion and are intended to ensure your satisfaction with our service.

Refund Eligibility

To be eligible for a refund, you must contact us within 2 hours of receiving your order. The following situations are typically eligible for a refund:

Refunds are not granted for minor quality concerns or personal taste preferences. Additionally, we do not provide refunds for any consumable items that have been largely consumed or discarded before contacting us.

Processing Refunds

Once your refund request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Contact Information

If you have any questions regarding our refund policy, please do not hesitate to get in touch.

CalmSettlement
+1 310-471-4700
251 North Bristol Avenue, Brentwood, Los Angeles, CA 90049, United States
Visit our website: calmsettlement.sbs

Policy Changes

We reserve the right to modify this refund policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on our website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of our practices.

Thank You for Your Business

At CalmSettlement, we are committed to ensuring that your experience with us is positive. We appreciate your understanding of our policies and thank you for your patronage.